Menu
Menu
This service is designed to provide employers with an independent complaints’ management service (Emverio Workplace Complaints (EWC) where employees can lodge complaints about their workplace and employers can be confident that any serious issues are being caught quickly managed in a professional, efficient and expert way.
The service can be accessed by;
EWC can receive complaints from; employees, volunteers, contractors and customers or anyone who has access to the employer and has a complaint. EWC will also be able to take complaints from any person in Australia. We are set up to support any Australian even a company that does not yet have a membership with us.
EWC can receive complaints about;
It does not have to be a whistleblowing matter. EWC receives complaints from general members of the public with complaints about their employers. However, non-members (employers) may not be willing to assist and are not required to comply with our processes.
Where we are unable to assist a complainant, you can contact the Fairwork Ombudsman or the Fairwork Commission to determine whether you are eligible to lodge an application. You may also be eligible to lodge a complaint at the Australian Human Rights Commission (AHRC), or your State Anti-Discrimination body. Alternatively, you can contact a private laywer, industrial advocate, your professional body, your Union or your local State’s Health and Safety body. See useful links below.
We acknowledge the Traditional Custodians of Country throughout Australia and recognise their continuing connection to land, waters, skies, and communities. We pay our respects to Elders past and present, and extend that respect to all First Nations peoples today. Across this country, Aboriginal and Torres Strait Islander peoples have long practised deep listening, truth-telling, and community-led resolution. These practices inspire our commitment to fairness, respect, and voice in the way we support workplaces through mediation, investigations, and complaint handling. We honour these enduring cultural traditions as we work to build safer, more inclusive, and accountable environments for all.
If you are looking for an experienced and professional provider for whistleblowing and complaints management for you business, Emverio is the partner for you, contact us today