Complaints and Whistleblowing Service for all Australians.
We give companies and employees a safe and secure way to report and manage rogue behaviour, including; sexual harassment, bullying, misconduct, fraud and other unlawful conduct, by experts.
A trusted independent whistleblowing and complaints reporting service for Australian workplaces
For organisations seeking an independent reporting pathway, outside their internal workplace processes.
24 hours
in Australia
fees
contracts
needed
What we do?
Since 2023, every Australian jurisdiction has introduced explicit duties to manage psychosocial hazards at work under WHS law. Employers must now provide workers with confidential, accessible ways to raise concerns about bullying, harassment, unreasonable workloads, and other workplace risks and must act on what they hear. An independent external reporting channel like Emverio helps you meet this duty, protects eligible whistleblowers under the Corporations Act, and gives your people a safe place to speak up without fear of retaliation.
Why Emverio Workplace Complaints?
We hear what they’re not ready to say internally
Barriers to reporting internally include: relationships they can’t risk, careers they can’t afford to lose, and fear of stepping outside of cultural norms. We know that internal HR resolve the vast majority of workplace complaints, around 97%. EWC either catches the 3% that would otherwise go unreported or reinforces internal responses, supporting your HR team, not replacing them.
Anonymous, confidential, independent
Employees can report anonymously if they choose. Every report is triaged using a trauma-informed approach, and your nominated representative will receive a clear, actionable report. And where we receive concerns that aren’t serious or are already being dealt with internally, we reinforce that message independently, giving employees confidence the system works.
Pattern detection that protects you
Multiple reports about the same person, each buried internally, is a crisis waiting to happen. EWC sees the pattern across all of them and escalates to the right person before it becomes a serious problem. Every report we receive is assessed for seriousness and scope. We will only work on reports that you approve that are serious and/or are not already being dealt with internally. This is how we stop complaint leakage.
Why Choose Us
Emverio Workplace Complaints is owned by Australia’s most experienced conflict management business Emverio Workplace Solutions.
Our people are trained, experienced, qualified conflict experts. We have been dealing with
conflicts for over 25 years and our processes are robust, compliant, and secure.
Our Services
External Complaint Management and Whistleblowing
Complaints Service
We receive and manage workplace complaints regarding;
- sexual harassment
- bullying
- misconduct and other inappropriate or unlawful behaviour
Whistleblower Service
Our Whistleblower service provides a safe, secure and compliant reporting process to help identify and respond to whistleblower disclosures.
Training
We support businesses by providing training around managing complaints and whistleblowing.
Because of the new NDIS and the Aged Care Royal Commission we wanted to ensure that any reportable conduct from; our employees, contractors, clients and families is easy to report, capture and respond to. Emverio Workplace Complaints have become an integral part of our organisational response and helps drive our commitment to providing a gold service.
SCOPE